---
title: "Inbound vs Outbound Marketing: Which is Best?"
description: The debate between inbound vs. outbound marketing has been an ongoing discussion. Here are some answers you need to make decisions as you go forward.
image: https://www.openpathdigital.com/hubfs/working.jpg
---

 2 min read

#### OPEN PATH BLOG

# Inbound vs Outbound Marketing: Which is Best?

![inbound-marketing](https://www.openpathdigital.com/hubfs/working.jpg)

[![Picture of Amanda Thornton](https://www.openpathdigital.com/hs-fs/hubfs/Amanda.jpg?width=30&name=Amanda.jpg) Amanda Thornton ](https://www.openpathdigital.com/blog/author/amanda-thornton) |  July 26, 2016

[B2B Inbound Marketing](https://www.openpathdigital.com/blog/topic/b2b-inbound-marketing)

---

The debate between inbound vs. outbound marketing has been an ongoing conversation recently, but figuring out where you fall in the debate can be a little tricky. Below are some of the answers you need to make marketing decisions for your business as you move forward.

Outbound techniques have long been the staple of businesses large and small. Outbound marketing targets customers and initiates contact through cold calling, email blasts, direct mail, billboards, event sponsorship, tradeshow presentations and multi-platform advertising—all of which just aren’t hitting the mark anymore.

 

### The Decline of Outbound Marketing

First, outbound marketing is notoriously difficult to track, especially with the advent of online ad blockers and spam filters.

Along with being expensive, [outbound casts a wide net](https://blog.hubspot.com/blog/tabid/6307/bid/33997/8-Real-Life-Examples-of-Outbound-Marketing-Gone-Terribly-Wrong.aspx#sm.0001dp69wwmd4cugqx22eqm2t3e03) and hopes to lure customers to the company without knowing how effective the message is. The declining return on investment has plagued the industry in recent years as marketing experts focus on analytics and tracking to turn outbound marketing around. It’s just not enough.

Additionally, outbound techniques conflict with the emerging culture of transparency and [creating positive relationships with customers](https://info.openpathdigital.com/tips-for-creating-positive-relationships-with-your-customers). Consumers have more information at the tip of their fingers than ever before—they have access to unprecedented resources and they’ll no longer accept a message at face value.

 

## What is Inbound Marketing?

Along with everything else it touches, the [internet has ushered in a new era of modern marketing](https://www.openpathdigital.com/blog/modern-marketing-concepts-attract-customers).

Inbound marketing promotes your company’s message through blogs, podcasts, videos, social media and content marketing. Inbound marketing draws customers in, rather than you going after them.

By producing engaging content and making your brand accessible (and approachable) online, you earn the customer's attention instead of demanding it. Not only will inbound marketing [build stronger relationships with customers and your business](https://www.openpathdigital.com/blog/building-relationships-with-customers), it provides multiple opportunities for feedback that aren’t present in outbound channels.

In addition to a social media presence, many companies provide customers with a phone number, email address, online form, live chats, and/or automatic callbacks. These open channels for communication build trust between the customer and the brand, and allow businesses to gain valuable information about the needs and wants of their customers.

 

[![Download the inbound marketing guide](https://no-cache.hubspot.com/cta/default/2152972/f193a38c-2462-4bb6-9bd1-992bc6b196a6.png)](https://cta-redirect.hubspot.com/cta/redirect/2152972/f193a38c-2462-4bb6-9bd1-992bc6b196a6)

 

### What Does Effective Inbound Marketing Look Like?

In addition to [providing opportunities for engagement with customers](https://www.openpathdigital.com/blog/creating-business-events), the most effective way to draw customers in is through [search engine optimization](https://www.openpathdigital.com/blog/b2b-seo-company).

Search engine marketing allows the customer to start the conversation by searching for something they need or want. The goal is for your business to be the answer they’re searching for. To do this, you have to show up in the search engine results.

This can be done through advertising on results pages and producing content with keywords relevant to your target audience. This may sound like a lot of work, but it doesn’t have to be. You don’t have to completely rework your marketing plan to start introducing inbound techniques.

Start small by researching the keywords relevant to your industry, product, brand and audience. From there, you’ll be able to know the direction your content should take.

Moving towards inbound marketing and eschewing traditional outbound marketing is a learning process that takes time. There’s no one right way to do it, just as there wasn’t a straightforward guide to outbound.

However, learning more about inbound vs outbound and your customer's online habits through research and communication means putting your best foot forward.

 

[![Download the essential guide to b2b marketing](https://no-cache.hubspot.com/cta/default/2152972/83911226-9353-4b8a-b8ef-30410d60623a.png)](https://cta-redirect.hubspot.com/cta/redirect/2152972/83911226-9353-4b8a-b8ef-30410d60623a)

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[![How-to-Use-Hashtags-Effectively](https://www.openpathdigital.com/hubfs/How-to-Use-Hashtags-Effectively.jpg) ](https://www.openpathdigital.com/blog/how-to-use-hashtags-effectively)

#### [B2B Solutions: How to Use Social Media Marketing Hashtags Effectively](https://www.openpathdigital.com/blog/how-to-use-hashtags-effectively)

![Picture of Open Path](https://www.openpathdigital.com/hs-fs/hubfs/OP-Logo-4.jpg?width=30&name=OP-Logo-4.jpg) [Open Path](https://www.openpathdigital.com/blog/author/open-path): July 26, 2016

## How To Use Marketing Hashtags Effectively 

We find ourselves in the midst of the digital age, where marketing plays a crucial role. In this era,...

[B2B Inbound Marketing](https://www.openpathdigital.com/blog/topic/b2b-inbound-marketing) 

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[![B2B Salesforce Lead Gen Opportunities](https://www.openpathdigital.com/hubfs/Digital%20Marketing%20Strategy.png) ](https://www.openpathdigital.com/blog/increase-sales-with-digital-marketing-strategy)

#### [Empower Your B2B Salesforce: Automate Lead Gen and Increase Sales!](https://www.openpathdigital.com/blog/increase-sales-with-digital-marketing-strategy)

![Picture of Chris Thornton](https://www.openpathdigital.com/hs-fs/hubfs/2019%20Redesign/About%20Page/Chris-1.jpg?width=30&name=Chris-1.jpg) [Chris Thornton](https://www.openpathdigital.com/blog/author/chris-thornton): July 26, 2016

Let's face it. Your sales team is tired. They're tired of high-level decision makers being inaccessible. They're tired of being handed poor leads...

[B2B Inbound Marketing](https://www.openpathdigital.com/blog/topic/b2b-inbound-marketing) 

[Read More](https://www.openpathdigital.com/blog/increase-sales-with-digital-marketing-strategy)

[![B2B Digital Transformation](https://www.openpathdigital.com/hubfs/Blog_Images/Blog_0019/NewBlog_19-1-223836-edited.jpg) ](https://www.openpathdigital.com/blog/how-digital-marketing-changed-everything)

#### [The Impact of B2B Digital Transformation on Modern Marketing](https://www.openpathdigital.com/blog/how-digital-marketing-changed-everything)

![Picture of David Hardwick](https://www.openpathdigital.com/hs-fs/hubfs/David.jpg?width=30&name=David.jpg) [David Hardwick](https://www.openpathdigital.com/blog/author/david-hardwick): July 26, 2016

Are you feeling overwhelmed by the constantly evolving marketing landscape? Discover how B2B digital transformation can revolutionize your approach. 

[B2B Inbound Marketing](https://www.openpathdigital.com/blog/topic/b2b-inbound-marketing) 

[Read More](https://www.openpathdigital.com/blog/how-digital-marketing-changed-everything)

[![Website Optimization](https://www.openpathdigital.com/hubfs/Blog_Images/Blog_0025/Blog%2025-1-182436-edited.jpeg) ](https://www.openpathdigital.com/blog/website-optimization-and-marketing-strategies)

#### [Website Optimization & Essential Social Media Marketing Strategies](https://www.openpathdigital.com/blog/website-optimization-and-marketing-strategies)

![Picture of Chris Thornton](https://www.openpathdigital.com/hs-fs/hubfs/2019%20Redesign/About%20Page/Chris-1.jpg?width=30&name=Chris-1.jpg) [Chris Thornton](https://www.openpathdigital.com/blog/author/chris-thornton): July 26, 2016

Are you struggling to get traffic to your website? Crafting a powerful B2B website strategy that resonates with customers is essential for success in...

[B2B Inbound Marketing](https://www.openpathdigital.com/blog/topic/b2b-inbound-marketing) 

[Read More](https://www.openpathdigital.com/blog/website-optimization-and-marketing-strategies)

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